FAQ's

All of our hand poured candles individually packaged in our workshop in Delhi, India. Currently our workshop is not open to the public.

At this time we do not have a stand-alone store of our own, However, you can purchase our products online at paprikatokri.com

These are common instructions and good practices for any candle (and are pertinent for soy wax candles as well) and are meant to prolong a candle's burn time. A longer wick creates a larger flame, a larger flame melts the wax faster, and the soy wax melts faster than the wick burns away. So, the longer your candle burns, the larger the flame gets, causing your candle to melt faster and faster. Keeping the wick trimmed and burning 4-5 hours at a time slows everything down so you get a longer burn time. Additionally, burning your soy candles for 4-5 hours at a time ensures that the wax melts all the way to the edge of the container. The melted wax (not the flame) is what gives off your candle's scent, so this will maximize your candle's scent when lit. It will also prevent your candle from "tunnelling” or burning a hole down the centre of the candle while leaving a ring of un-melted wax along the inside of the container.

We make every effort to ship your orders as quickly as possible. We generally try to ship our order within 48hrs of order placement Currently, all orders are shipped from Delhi. You will receive a tracking number for your order once it is shipped.

While paraffin wax is refined from crude oil, soy wax is made from soybeans - a completely renewable resource grown here in India. Compared to paraffin, soy wax burns cleaner with no petrol-carbon soot. Soy wax also burns slower than paraffin. The best soy wax candles will last longer.

We are open to collaborations. To learn more do feel free to contact us a info@paprikatokri.com

Yes, you should buy different fragrance candles for different living spaces because they would help in creating an ambiance that reflects the room's purpose. Pick up a romantic fragrance like Naked for a bedroom, a divine fragrance like Indian Wedding for the prayer room, a warm fragrance like Autumn for the living room to create a warm atmosphere with your family followed by fresh fragrance like Manali for bathrooms. At the end of the day, the fragrance you want to use in a particular place depends solely on your mood and/or choice.

This one is the most important question and some people often complain that there is no fragrance in a candle. So, the total number of aromatic candles you should be burning so that the entire room smells good depends upon the size of the room. One scented candle might be enough for a small room or bathroom, but for a larger room or hallway, you should burn at least two to three scented candles together. Remember, at first you may not be able to smell the candle; you need to burn it for at least two hours before judging the fragrance, the second option could be try to burn it in a small room and then check the fragrance.

When you do not trim the wick before burning scented candles then it may start producing soot. Always trim the wick ¼ inch before lighting fresh or previously burnt candles, if you want to burn your candles for more than 4 hours then also extinguish the flame at intervals of 4 hours, let the candle cool, trim the wick and relight. Place the candles away from drafts as they may cause the candles to burn unevenly and can create smoke.

Our soy candles use pure cotton wicks that are lead free and completely safe. You may think that colour and fragrance makes a candle but the most important thing in a candle is the wick. The whole burning process of a candle depends upon the wick, so a larger wick made of may create smoke and a smaller wick may lead to tunnelling in a candle. You should always check if the wicks are made with 100% cotton because a lead wick may create toxic smoke that may be harmful to your health.

Tunnelling in candles is quite common, it is also known as a "melt ring". It happens when a candle burns only from the centre creating thick waxy residual around the walls of a jar candle or a pillar candle because the wax did not melt all the way across the edges. To prevent tunnelling in any candle, let your candles burn for at least one hour per inch of the diameter and let the wax melt pool reach across the edges.

No, not all soy wax candles are the same. Some candle brands mark their candle as "soy candles" by just using 51% soy wax and 49% chemical wax blends. Not only they use other waxes, but they also include metal core wicks along with chemical fragrance oils, whereas a pure organic soy candle is supposed to have 100% soy wax and associated added fragrances.

The size and number of wicks of the soy candle will determine how long and far the aroma will carry. The intensity of the scent will depend on the percentage of fragrance oil used in making the soy candle. You should be able to select a good candle just as you do a good wine. Trial and test until you find what you like. Fragrance and aroma are a personal taste and we have worked on blending scents in such a way to relax and please you.

Yes, they are eco-friendly. Our soy candles have been crafted with natural & sustainable soy wax. Soy wax is also biodegradable.

Yes, our candles are suitable for outdoor use.

Different scents will have different intensity. Some are designed to fill the room very quickly. Some on the other hand are more subtle.

Store your soy candles in a cool dry place as soy wax can soften in temperatures over 25 degrees.  Avoid direct sunlight. Remember, candles are a lifestyle choice and care should be taken when burning soy candles. Do not leave them unattended. Keep them out of the reach of children and pets. Always position candles on a flat and heat resistance surface.

Yes. The recommended burn time for soy candles is no more than 4 hours at a time.

A "first burn" is when you light a candle for the first time and burn it for a number of hours until a full soy wax pool has formed at the top of the candle. By doing this you will get a long even burn without creating tunnelling. Once this has happened, you are free to blow your soy candle out if desired. When more wax can melt than the flame can burn, this makes the wick black. This is called "mushrooming" and occurs with 100% cotton wicks or wooden wicks. Blow your soy candle out, trim the wick, and light it again for an even and efficient burn. Try not to let your wick cuttings fall into the wax pool.

It is normal to see bubbles occur in natural soy candles. The candle is not faulty and the burn time remains unaffected.

While burning your soy candle, the ceramic or glass jar becomes very hot. If this continues all the way to the bottom of the jar, it may break. To prevent any safety issues, burn your soy candles to about 1cm from the bottom of the jar and remember to use a candle plate or a similar heat resistant surface to place your soy candles on.

Trim your wick after every burn. Do not trim the wick too much as a short wick will create smoke and uneven burning. Approximately 6-10mm should prevent mushrooming.

Allow your candle to cool down before you relight it. This allows the wax pool to solidify and keep an even burn throughout the life of the soy candle.

Soy wax is water soluble so you can wash our soy candle jars with hot soapy water. However, never pour your wax in the drains (the wax will solidify and clog your sink).